From the article Abstract:
Conclusions: Residents prefer in-hospital communication through SMS text messaging because of its ease of use and efficiency. Despite security concerns, the majority of residents reported receiving confidential patient information through SMS text messaging. For providers, it is possible that the benefits of improved in-hospital communication with SMS text messaging and the presumed improvement in the coordination and delivery of patient care outweigh security concerns they may have. The tension between the security and convenience of SMS text messaging may represent an educational opportunity to ensure the compliance of mobile technology in the health care setting.
| Study Region | U.S. |
| Organization | Department of Medicine, University of Chicago, Chicago, IL, United States |
| Issue or Problem | Security concerns of SMS text messaging when communicating about patient care |
| Tech Medium | SMS |
| Technology Device | Smartphone |
| mFHAST Implication | Opportunity to improve and explore SMS text messaging for residents as it is preferred compared with other forms of in-hospital communication when considering security versus ease of use. |